Privacy Policy and Terms & Conditions

Last Updated: July 1, 2025

Miller Insurance Agency LLC (“us”, “we”, or “our”) operates milleragents.com (the “Site”). This page explains our policies regarding the collection, use, and disclosure of personal information from users of the Site and outlines the terms and conditions related to your use of the Site and our communication practices, including SMS messaging.

Privacy Policy

Information We Collect

We collect personally identifiable information (“Personal Information”) that you voluntarily provide, such as your name, email address, phone number, physical address, and other contact or identifying details. This may occur when you complete forms on our website, communicate with us, or sign up for services or offers.

How We Use Your Information

We use your Personal Information to:

Provide and maintain our services
Respond to your inquiries
Send marketing communications, including SMS messages, emails, phone calls, voicemails, and postal mail
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, rent, or share your personal information with any third parties for marketing or any other purposes. Your information is used solely by Miller Insurance Agency LLC to communicate with you and provide the services you request.

We may disclose personal information only when legally required to do so, such as in response to a subpoena, court order, or other legal process, or to protect our legal rights or the safety of others.

Text Messaging & Communications

By providing your phone number and opting in, you consent to receive SMS and MMS messages from Miller Insurance Agency LLC. These messages may include appointment reminders, quote follow-ups, promotional content, service updates, and other relevant communications.

Message frequency may vary. Message and data rates may apply. You can opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.

Log Data

We collect standard log data that your browser sends whenever you visit our Site. This may include your IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and other diagnostic data. We may use third-party analytics services, such as Google Analytics, to better understand how users interact with the Site.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and gather information about site usage. You can configure your browser to refuse all cookies or indicate when a cookie is being sent. If you choose to disable cookies, some parts of the Site may not function properly.

Data Security

We take reasonable precautions to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services

We may use third-party tools and services to operate our website or analyze traffic. These services may collect data in accordance with their own privacy policies. We do not allow these services to access your personally identifiable information.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe we have unintentionally collected such data, please contact us to request its deletion.

Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site and our services after any changes constitutes your acceptance of the new policy.

Terms and Conditions

Acceptance of Terms

By using this Site and submitting your contact information, you agree to be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree, please do not use our Site or submit your information.

Use of Communications

By providing your phone number and other contact information, you consent to receive calls, text messages, ringless voicemails, emails, and other forms of communication from Miller Insurance Agency LLC. These communications may be generated by automated systems or manually by our team members.

Text Messaging Terms

Consent: By opting in, you consent to receive recurring automated and manual SMS/MMS messages.
Opt-out: You may opt out at any time by replying STOP.
Help: For assistance, reply HELP or contact us at the email or address listed below.
Message Frequency: Message frequency varies based on user interaction and engagement.
Rates: Message and data rates may apply based on your wireless plan.
Supported Carriers: SMS delivery is subject to carrier availability and may not be supported by all networks.

User Responsibilities

You agree to provide accurate information and not to use our Site or communication systems for any unlawful or abusive purpose.

Limitation of Liability

Miller Insurance Agency LLC is not liable for any damages arising from the use of this Site or from communications sent to you, including delays, delivery failures, or service interruptions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to conflict of law principles.

Contact Us

If you have any questions about this Privacy Policy or Terms and Conditions, please contact us:

Miller Insurance Agency LLC
120 19th Street North, Suite 200
Birmingham, AL 35203
Email: info@milleragents.com