Miller Insurance Agency LLC ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit https://milleragents.com or interact with us by phone, email, or in person, how we use it, who we share it with, and the choices you have.
Information we collect
- Information you give us — name, email, phone, address, ZIP code, insurance type, and any details you submit through our quote, contact, or scheduling forms.
- Information needed to underwrite — when you ask for a quote, our carrier partners may collect additional details (driving history, prior claims, property attributes, etc.) under their own privacy policies.
- Automatically collected — IP address, device and browser information, pages visited, referring URL, and usage data collected via cookies and similar technologies.
How we use it
- To respond to your quote, contact, or scheduling request.
- To shop coverage on your behalf with carriers we are appointed with.
- To service your policy (renewals, endorsements, claims advocacy).
- To improve the website, troubleshoot, and measure marketing effectiveness.
- To meet legal, regulatory, and compliance obligations.
Cookies and analytics
We use Google Analytics 4 (GA4), provided by Google LLC, to understand how visitors use our site. GA4 sets first-party cookies (such as _ga and _ga_*) that help us count visitors, see which pages perform best, and measure the impact of our marketing. We have IP anonymization enabled. We do not use GA4 to identify you personally.
Google's handling of this data is governed by the Google Privacy Policy. You can opt out of GA4 tracking site-wide by installing the Google Analytics Opt-out Browser Add-on or by enabling "Do Not Track" / cookie blocking in your browser.
We may also embed third-party widgets (review aggregator, scheduling tool, chat) that set their own cookies under their respective privacy policies.
Who we share it with
- Insurance carriers and wholesalers — only when you ask us to obtain a quote or bind coverage.
- Service providers — hosting, email delivery, scheduling, analytics, and CRM vendors acting on our behalf under contractual confidentiality.
- Regulators and courts — when required by law, subpoena, or to protect our legal rights.
We do not sell your personal information.
Your choices
- Ask us what information we have about you and request a copy or correction.
- Ask us to delete your information, subject to legal retention.
- Opt out of marketing emails using the unsubscribe link.
- Disable cookies in your browser settings.
Children
This site is not directed to children under 13. We do not knowingly collect information from anyone under 13.
Updates
We may update this policy from time to time. The "Last updated" date above reflects the latest revision.
Contact us
To exercise any of these rights or ask a privacy question, email info@milleragents.com or write to us at:
Miller Insurance Agency LLC
120 19th St N, Suite 2019
Birmingham, AL 35203